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How to discharge therapy?

When your therapist discharges you, or you decide to end your therapy, all you have to do is go to your settings, enter the "My Subscription" section, and click on the "Cancel Subscription" option.

Please note that you must request cancellation at least 24 hours prior to the renewal of your current plan. The cancellation will be effective on the last day of your current plan, so the system will not renew your payment after that day.

On the other hand, once you have cancelled and finalized your plan, you will be able to chat with your therapist for two more weeks in case you need to say goodbye or make any other arrangements.

Cancelling your subscription is not the same as deleting your account, which is marked in red. When you select the latter, you will be removed from your therapist's chat and all your data will be deleted from the platform. When you return to Therapyside, the system will not recognize you, so you will have to start the sign-up process again.

For this reason, if you simply want to end your therapy, we recommend cancelling your subscription rather than deleting your account.

If you still want to delete your account, you can do so within your settings, in the bottom area of the "My Account" section, as shown in the image above.